AMA Waterways: Service Onboard

Our mission is to deliver an exceptional vacation experience with everlasting memories onboard our elegant vessels. Our ships are the top river ships cruising the European rivers, Douro River and the Russian waterways. Your holiday is as important to us as it is to you.

We will do our best to provide a superior service to ensure your river cruise experience is a most pleasurable one. We continuously enhance our cruise programs and enriching activities to ensure they are of the highest quality in each of our ports of call throughout Europe, Portugal and Russia.

The common language onboard our European vessels is English. Many of our staff is Hungarian and Slovakian; however, there are also several Austrians, Bulgarians, Croatians, Dutch, Germans, Portuguese, Romanians and Swiss employees with English as their common language. However, in Russia, aboard the MS TOLSTOY, our staff is mostly Russian and Ukrainian. Most of our passengers are American, Canadian and Australian; yet, there are also numerous other countries who have recognized us as the leading river cruise line in Europe and Russia.

While cruising with us, we offer a full program of daily included shore excursions, as well as entertainment and educational options. This is your vacation, so it is always your decision to either join the excursions or to relax onboard and let the wonderful scenery float by.

From the moment you step onboard you experience the evolution of the river cruise vessel. Our ships feature state-of-the-art public areas with great art work, new amenities and services, exquisitely decorated staterooms and gourmet dining; all of which provide an unparalleled cruise vacation. We pride ourselves on setting the standards in European river cruising.